Terms and conditions of use

1 - APPLICATION

These general conditions of sale apply without restriction or reservation to all sales made by in-yoo activity developed under CAPE (Contract Support Project Enterprise with La Capitelle: Couveuse d’entreprises du Gard) buyers wishing to purchase products offered for sale by its in-yoo website www.in-yoo.com.

The validation of the order on the website www.in-yoo.com implies full acceptance of these Terms and Conditions by the Customer.

These general conditions of sale are available on the website www.in-yoo.com and prevail, where appropriate, on any other version or other document.

in-yoo reserves the right to modify these terms and conditions, in which case any changes are effective after they are posted online and may not apply to transactions entered previously.

 

2 - ORDERS AND CONCLUSION OF CONTRACT

2.1 - Ability of the client

 

All natural persons and legal entities can order articles on www.in-yoo.com.

 

2.2 - Availability of products

 

The items displayed on the site are available until stocks are exhausted. The indications are provided on availability at time of order placement.

 

In case of unavailability of the product ordered, the customer will be notified by mail. He will then be able to claim either the exchange of the product or the refund of the product ordered or to confirm the order pending replenishment.

 

2.3 - Conclusion of contract

 

The "double click" of the customer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

However in-yoo reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order, or who submits to him any form of risk.

 

3 - PRICES

 

Prices are quoted in euros all taxes included. They do not include delivery charges, billed at cost, and indicated before the validation of the order.

 

The prices include the VAT applicable on the date of order. Any rate change will be reflected on the prices of products.

All orders, whatever their origin, are payable in Euros.


Any orders delivered outside mainland France will be subject to any local taxes, duties, dock dues and customs fees upon delivery. Their acquittal is then charged to the customer and within its sole responsibility.

The tariffs are listed on the site www.in-yoo.com where they can be freely consulted. They may be modified at any time without notice.

4 - PAYMENT

Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits. Any deviation from this principle can only result from an express agreement of the seller.

All orders accepted will generate an invoice to the customer with the goods ordered.

The settlement of the orders takes place via the internet payment platform secure site Paypal.

5 - DELIVERY

5.1 - Terms

After confirming the order, in-yoo the carrier undertakes to deliver promptly to the address on the order, unless otherwise disclosed on the "delivery" of the site.

The delivery time of our carriers is given for information and an overrun will not lead to any damage and interest to the customer.

The customer is responsible for checking the condition of the goods delivered and refuse delivery if the goods are damaged, missing or if the package has been opened or refurbished (except customs clearance).

In case of loss or damage, the customer must make accurate reservations and a detailed written report on the delivery form in the presence of the carrier or of his employees, He will then send the carrier a letter containing reservations within 3 days of delivery.

in-yoo cannot be held responsible for errors in the address sent by the client. Any merchandise returned to in-yoo for that reason will give the customer choice or refund the order, shipping residing acquired in-yoo, or re-shipment to the customer who will then be responsible and advance the cost of re-shipping.

The merchandise accepted without reservations by the consignee at the time of delivery and / or failure to mail addressed to the carrier within 3 days, arrival is deemed in good condition and in its entirety.

 

5.2 - Shipping

Shipping fees include processing fees, packaging and transportation of goods ordered.

The calculation of the amount of postage and packing will be set automatically according to product weight and destination of delivery.

6 - TIME FOR RETURN

The client has, in accordance with Article L 121-20 of the Consumer Code, a revocation period of 7 days, as of the delivery of the order to be refunded against restitution of goods delivered.

 

However the right of withdrawal may not be exercised for garments personalized.

 

Professionals do not have the option of withdrawal.

 

The customer must return the complete product in perfect condition in original packaging and accompanied by a copy of the invoice.

The customer wishing to withdraw, should send before the deadline of 7 days either an email to customer service or a letter addressed to (the date of postmark):

 

in-yoo
to the attention of Florence Barthélemy
521 Chemin de la Margeride
30000 Nîmes

After this period of 7 days the products will be considered compliant and no claim will be accepted by in-yoo.

The withdrawal will be considered only after receipt by the customer of an email confirming the registration of his application for cancellation of order.

Only new items, never used, washed or worn, may be resumed. Any product incomplete, damaged and / or whose original packaging has been damaged, will be returned or exchanged, or refunded.

7 - RETURNS

Transport risks are entirely borne by the sender, and he must therefore ensure proper product flow, including ensuring it is sent.

Return costs are fully borne by the sender, unless the return is due to an error on the part of in-yoo in the preparation of the order.

The item must be returned to in-yoo in Colissimo for France or other carrier with tracking for other countries in the delivery condition with all original items delivered (accessories, packaging, ...).

8 - TRANSFER OF PROPERTY AND RISK

The transfer of ownership of the products sold by in-yoo will be made only after full payment by its customers, regardless of the date of delivery of such products.

The transfer of risk, loss and damage occurs when the order is accepted by in-yoo, and regardless of the date of payment and delivery.

Products travel so at the risk of the customer who will check the number and condition of the package before taking delivery and will be able in case of damage, to make any claims with the carrier in accordance with legal regulations.

9 - CONDITIONS FOR REIMBURSEMENT

All requests for refunds will be considered after the arrival of returned products from in-yoo according to the return process specified in Article 7.

In case of return and refund request, arrangements will be:

· Parcels returned by decision of the Customer: reimbursement of product return costs borne by the Customer.

· Parcels returned due to Seller's liability (non-compliance): refund of the product, shipping and return costs.

The refund will be sent to the customer who placed the order and billing address.

10 - LIABILITY

The products offered for sale conform to French legislation and standards applicable in France.

The illustrations accompanying the products on the website are not contractual and therefore shall not be responsible for in-yoo.

The customer is solely responsible for selecting products, their storage and use.

in-yoo uses all means to ensure the confidentiality and security of data transmitted on the website.

As such, the website uses the security module Paypal payment, including the SSL (Secure Socket Layer) to encrypt all personal data, including credit card details of the buyer. These are transmitted directly to Paypal via a secure connection, bypassing the site www.in-yoo.com. PayPal guarantees the security and confidentiality of data relating to bank cards.

The responsibility of in-yoo is expressly excluded for any damage caused by malfunctions of the Internet: viruses, data loss, intrusion, disruption of services ...

In all cases, whatever the reason, the amount due by in-yoo under its responsibility is limited to the amount Order issue.

11 - DATA PROTECTION

in-yoo is committed to protecting the privacy of people using its website and the confidentiality of information provided.

The information and data about the customer is required to manage its order and our trade relations. In any case, the information and data transmitted on the client will not be disclosed to third parties without client's consent.

In accordance with the Data Protection Act, customers have a right to access and correct personal data concerning them and to object to processing thereof. It is sufficient to exercise this right to send a mail to the following address (by specifying its ID if possible):

in-yoo
to the attention of Florence Barthélemy
521 Chemin de la Margeride
30000 Nîmes

 

12 - INTELLECTUAL PROPERTY

The content is the property of in-yoo and is protected by French and international laws relating to intellectual property.

Any partial or total reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

All texts, commentaries, articles, illustrations and images reproduced on the website www.in-yoo.com are reserved under copyright as well as intellectual property.

In-yoo ® is a registered trademark, registered with the INPI under number 3585598 since November 26, 2010 for classes 25, 27 and 28.

13 - APPLICABLE LAW AND DISPUTES

All relations arising because of the connection and / or use of this site are subject to French law.

In case of dispute, an amicable solution will be sought before any legal action. Otherwise, the Tribunal de Commerce de Nimes is solely responsible.